Personalized Embroidered Canvas Tote Bag | Custom Name Floral Gift

Processing time: All orders are processed within 2-3 business days (Monday-Friday, excluding holidays).

Shipping time: Once shipped, delivery typically takes 4-6 business days within the United States.

Total time: Expect your order to arrive within 7-10 business days from the date of purchase.

Note: During peak seasons (holidays, sales), processing may take an additional 1-2 business days.

Our t-shirts are made from 100% preshrunk cotton, which means they have already been treated to minimize shrinkage. However, minimal shrinkage (about 2-3%) may still occur with washing and drying.

To prevent any additional shrinkage:

• Wash in cold water
• Use gentle or normal cycle
• Air dry or tumble dry on low heat

Yes, our t-shirts fit true to size with a comfortable, relaxed fit. They're not overly fitted or baggy—just right for most body types and preferences. If you prefer a more fitted look, consider sizing down by one size. If you prefer a looser fit, size up.

Once your order ships, you'll receive a shipping confirmation email with a tracking number and a link to track your package in real-time.

You can also:

• Log into your Lunar Floral account and view your order status
• Use the "Track your order" link in our footer
• Contact us at contact@lunarfloral.com with your order number

We stand behind every order. If your package doesn't arrive within the expected timeframe:

• First, check your tracking information for any updates
• Wait a few additional days in case of delays
• Contact us at contact@lunarfloral.com with your order number and tracking details

We'll investigate immediately and either send a replacement or issue a refund. We'll make it right!

We offer a 30-day satisfaction guarantee on all our t-shirts!

Return eligibility:

• Items must be unworn, unwashed, and in original condition
• Original tags must be attached
• Return must be initiated within 30 days of purchase
• Items must be returned with original packaging

For full details and to initiate a return, visit our Refund Policy page or contact us at contact@lunarfloral.com

For US customers: Yes! We'll provide a prepaid return shipping label.

For international customers: Return shipping costs may vary. Contact us at contact@lunarfloral.com to discuss options and costs specific to your location.

What if my t-shirt arrives damaged?

We take great care in packaging every order, but accidents can happen. If your t-shirt arrives damaged:

1. Don't worry! Contact us immediately at contact@lunarfloral.com
2. Include your order number and photos of the damage
3. We'll send a replacement or process a refund right away